Refund policy

Our 30-Day Taste Guarantee

We want you to love every cup. If you don't love the taste or performance of your first bag of any SUCCE55 blend, contact us within 30 days of delivery and we'll send you a replacement or issue a full refund of the product price. The guarantee applies to the first bag of each blend per customer.

How to request a refund or replacement
Email us at info@successcoffee.store with:
- Your order number
- The blend you purchased
- A short note on what didn't work for you

We'll reply within 1 business day. We may ask for a photo of the bag. Because our coffee is a consumable product, you don't need to ship an opened bag unless we ask you to.

Unopened products
Unopened, sealed bags can be returned within 30 days of delivery for a refund of the product price. Return shipping is paid by the customer. Contact us first for return instructions. Items sent back without contacting us can't be accepted.

Damaged, defective or incorrect items
If your order arrives damaged, defective, or you received the wrong item, email us within 7 days of delivery with your order number and a photo. We'll send a replacement at no cost to you.

Refunds
Approved refunds cover the product price only and go back to your original payment method within 5–10 business days after approval. Your bank or card provider may take a few extra days to post it. Shipping charges are non-refundable, unless we sent a damaged or incorrect item.

Cancellations
You can cancel an order that hasn't shipped yet by emailing info@successcoffee.store. Once an order has shipped, it can't be cancelled, but it's still covered by this policy.

Questions? Email info@successcoffee.store.