Terms of service
Our 30-Day Taste Guarantee
We want you to love every cup. If you don't love the taste or performance of your first bag of any SUCCE55 blend, contact us within 30 days of delivery and we'll send you a replacement or issue a full refund of the product price. The guarantee applies to the first bag of each blend per customer.
How to request a refund or replacement
Email us at info@successcoffee.store with:
- Your order number
- The blend you purchased
- A short note on what didn't work for you
We'll reply within 1 business day. We may ask for a photo of the bag. Because our coffee is a consumable product, you don't need to ship an opened bag back unless we ask you to.
Unopened products
Unopened, sealed bags can be returned within 30 days of delivery for a refund of the product price. Return shipping is paid by the customer. Contact us first for return instructions. Items sent back without contacting us can't be accepted.
Damaged, defective or incorrect items
If your order arrives damaged, defective, or you received the wrong item, email us within 7 days of delivery with your order number and a photo. We'll send a replacement at no cost to you.
Refunds
Approved refunds cover the product price only and go back to your original payment method within 5–10 business days after approval. Your bank or card provider may take a few extra days to post it. Shipping charges are non-refundable, unless we sent a damaged or incorrect item.
Cancellations
You can cancel an order that hasn't shipped yet by emailing info@successcoffee.store. Once an order has shipped, it can't be cancelled, but it's still covered by this policy.
Questions? Email info@successcoffee.store.
########## SHIPPING POLICY ##########Where we ship
We currently ship to all 50 U.S. states, including Alaska and Hawaii, as well as Puerto Rico. We do not currently ship to APO/FPO addresses or internationally.
Processing time
Orders are processed and shipped from our Miami facility within 1–2 business days (Monday–Friday, excluding U.S. holidays). Orders placed before 12 PM ET on a business day often ship the same day, but same-day shipping is not guaranteed. Orders placed after 12 PM ET, or on weekends and holidays, begin processing the next business day. During launches, promotions and holidays, processing may take longer.
Delivery time
You choose your shipping speed at checkout:
- Standard (USPS Ground Advantage): 3–5 business days, depending on your location
- Priority (USPS Priority Mail): 1–3 business days
- Express (USPS Priority Mail Express): 1–2 business days
Delivery times are estimates from the carrier, begin once your order ships, and aren't guaranteed. Delivery to Alaska, Hawaii and Puerto Rico takes longer.
Shipping rates
You choose your shipping option at checkout:
- Standard (contiguous U.S.): a flat $6.95, FREE on orders of $59.95 or more.
- Standard (Alaska, Hawaii and Puerto Rico): a flat $10.95, FREE on orders of $99.95 or more.
- Priority and Express (contiguous U.S. only): calculated by USPS for your address and shown before you pay.
Free shipping thresholds are based on the order subtotal after discounts, before taxes, and apply to Standard shipping only.
From time to time we offer limited-time free shipping promotions. When one is running, its details and end date are shown on our website.
Tracking
You'll receive an email with your tracking number as soon as your order ships.
Address accuracy
Please double-check your shipping address at checkout. We aren't responsible for orders shipped to an incorrect address provided at checkout. If a package is returned to us as undeliverable, we'll contact you to arrange reshipment; additional shipping charges may apply.
Lost or stolen packages
If your tracking shows "delivered" but you can't find your package, check with neighbors and your local post office first, then email info@successcoffee.store within 7 days of the delivery date and we'll help you resolve it with the carrier.
Damaged in transit
If your order arrives damaged, email info@successcoffee.store within 7 days of delivery with a photo and we'll send a replacement.
########## TERMS OF SERVICE ##########Last updated: October 1, 2026
1. Overview
This website is operated by SUCCE55 LLC ("SUCCE55," "we," "us," "our"). By visiting our site or purchasing from us, you agree to these Terms of Service. If you don't agree, please don't use the site.
2. Eligibility
You must be at least 18 years old, or the age of majority where you live, to purchase from this site.
3. Products and health information
SUCCE55 products are coffee blended with dietary supplement ingredients. Statements about our products and their ingredients have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Content on this site is for general information only and is not medical advice. Consult your physician before use if you are pregnant, nursing, taking medication, or have a medical condition. Individual results and experiences vary. Each bag contains caffeine.
4. Product information and pricing
We work to display products, ingredients and prices accurately, but errors can happen. We reserve the right to correct errors, change prices, and update product information at any time without prior notice. "Suggested Retail" prices shown on our site are our suggested retail prices for comparison purposes.
5. Orders
We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers or that contain pricing errors. If we cancel an order after you've been charged, we'll refund the full amount.
6. Payment
Payments are processed securely through Shopify and its payment partners. We don't store your full card details.
7. Shipping, returns and refunds
Shipping is governed by our Shipping Policy, and returns and refunds by our Return and Refund Policy, both of which are part of these Terms.
8. Testimonials
Testimonials on our site reflect the individual experiences of real people. Some may have received complimentary product, which we disclose where it applies. Testimonials are not a guarantee that you will achieve the same results.
9. Intellectual property
All content on this site, including text, images, logos, product names and designs, is owned by or licensed to SUCCE55 and may not be copied or used without our written permission.
10. Limitation of liability
To the fullest extent permitted by law, SUCCE55 LLC is not liable for any indirect, incidental, special or consequential damages arising from your use of the site or our products. Our total liability for any claim relating to a product will not exceed the amount you paid for that product.
11. Indemnification
You agree to indemnify and hold harmless SUCCE55 LLC and its owners, employees and partners from claims arising from your misuse of the site or products or your violation of these Terms.
12. Governing law
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules.
13. Changes to these Terms
We may update these Terms at any time. Changes take effect when posted on this page.
14. Contact
Questions about these Terms? Email info@successcoffee.store.